Social Media Newsroom

Welcome to Dialogic’s Social Media Newsroom – your one-stop-shop for the latest news, videos and blog posts from Dialogic.

06/22/2017
Improving Customer Care with Verizon’s Visual Interactive Calling
A challenge with any customer care is integrating the mobile app experience with live agent interaction. To solve this, Verizon launched Visual Interactive Calling.

06/21/2017
Intersecting Real-Time Communications with IBM Watson Artificial Intelligence
Intersecting Real-Time Communications with IBM Watson Artificial Intelligence

06/20/2017
SIP Trunks and Whaaaat???…Gateways…but not SBCs?
IP is growing and SIP Trunking is growing, but for most companies this means a gradual transition, not a full scale wipeout of existing technology.

06/15/2017
Can Communications Service Providers Turn Dumb-Pipes to Differentiated Services? (Part 3) – Conversational User Experience
Developers are leveraging the smart speaker revolution to cash in by writing interesting, innovative applications.

06/14/2017
Enhancing Avaya Solutions with Advanced Dialogic Technology
A rundown of where you can find information about what Dialogic is doing in the Avaya DevConnect program.

06/13/2017
Fax Still Going Strong
Fax continues to endure and keep going way past what the “pundits” may have predicted - mostly because it's so ingrained in business practices.

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